Privacy Policy

Last Updated: 19th June 2025

At TolTem Web Solutions Limited, we are committed to protecting the privacy and personal data of our clients, website visitors, and service users. This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable laws.

TolTem Web Solutions Limited ("we", "our", or "us") is a UK-based technology consultancy and software development company. We provide IT consulting, SaaS development, and digital transformation services to businesses.

Contact Information:
TolTem Web Solutions Limited
Email:info@toltemwebsolutions.com
Website: www.toltemwebsolutions.com

We may collect and process the following personal data:

• Name, email address, phone number
   
• Company name, job title, and industry
   
• Project details or service inquiries
   
• Billing or payment details (when applicable)
   

• IP address and browser type
   
• Website usage data via cookies and analytics tools
   
• Device information (when accessing our digital services)
   

We use your personal data to:

• Respond to inquiries and provide services
   
• Conduct consultations and discovery sessions
   
• Develop and deliver custom software solutions
   
• Process invoices and manage billing
   
• Improve our website and service offerings
   
• Send service updates, resources, or occasional promotional content (you can opt out at any time)
   

We process your data based on one or more of the following:

• Your consent (e.g., via contact forms or email opt-ins)
   
• Contractual necessity (e.g., to deliver services)
   
• Legal obligation (e.g., financial record keeping)
   
• Legitimate interest (e.g., improving user experience)
   

We do not sell or rent your personal information. We may share it with trusted third parties only when necessary for:

• Payment processing
   
• Cloud hosting and IT infrastructure
   
• Project management and communication (e.g., Slack, Trello, Google Workspace)
  All third parties are bound by confidentiality and data protection agreements.
   

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or to comply with legal or regulatory requirements.

You have the right to:

• Access the personal data we hold about you
   
• Request correction or deletion
   
• Object to processing or request restriction
   
• Withdraw consent at any time
   
• Lodge a complaint with the Information Commissioner’s Office (ICO)
   

To exercise any of these rights, contact us at [Insert Contact Email].

Our website may use cookies and tracking tools to monitor performance and enhance user experience. You can adjust cookie settings in your browser or opt out of analytics tracking using tools like Google Analytics Opt-Out.

We implement technical and organizational safeguards—including encryption, secure hosting, and access controls—to protect your data from loss, misuse, or unauthorized access.

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date clearly stated.

If you have any questions or concerns about this policy or your data, please reach out to us directly at info@toltemwebsolutions.com.